Sprinklr

CXM · NYSE · Information Technology · Financials, fiscal 2020 to 2026

CXM · Last close · November 6, 2026

$6.67

Sprinklr's revenue rose 7.6% to $857 million in fiscal 2026. Its operating margin was 4.7%, up from 3.0% a year earlier. Free cash flow was $158 million, up 119.8%. It paid out $152 million in dividends and buybacks, 96% of free cash flow. The diluted share count fell 6.1%.

Sprinklr, Inc. Latest fiscal year ended January 31, 2026 10-K filed March 19, 2026 · 0001569345-26-000015 Updated November 5, 2026

Revenue

$857M

7.6%

Operating margin

4.7%

1.7 pts

Net income

$23M

81.2%

Free cash flow

$158M

119.8%

Return on capital

4.5%

0.4 pts

Market cap

$1.6B

Nov 6 close

P/E

66.7x

On $0.10 EPS, 4 qtrs

Operating margin is operating income as a share of revenue. Free cash flow is cash from operations minus capital spending. Return on capital is after-tax operating income as a share of the money invested in the business: debt plus equity, minus cash. Market cap is the last closing share price times the latest diluted share count, so it is approximate. P/E is the last close divided by diluted earnings per share over the last four quarters, or the latest fiscal year where the quarters aren't available; there is none when the company made a loss.

Charts show fiscal years, from the 10-K filings.

What Sprinklr does

Sprinklr sells a cloud software platform that helps large companies manage how they deal with their customers. Its Unified Customer Experience Management platform lets teams in customer service, marketing and other areas handle conversations across channels such as messaging, chat, text, social media, email and phone, and uses artificial intelligence to analyze them.

Sprinklr earns its revenue mainly from subscriptions to the platform, recognized over the length of each customer's contract. As of January 31, 2026, it had 1,677 customers, down from 1,930 a year earlier. It says part of the drop came from a deliberate shift toward large enterprise customers. Its customers include global companies, marketing agencies, government departments, non-profit groups and schools, in more than 90 countries.

Sprinklr depends on customers renewing and buying more, and on partnerships with other technology firms. It has reported net losses in the past.

Its biggest risks, as it describes them

Customers not renewing subscriptions or buying more, since revenue is recognized slowly over contract terms.
Past net losses, and the chance it cannot reach or keep profitability.
The platform failing to meet customer needs or keep pace with new technology.
Problems from using artificial intelligence, including legal liability and harm to its reputation.
Difficulty hiring and keeping skilled staff while managing growth and organizational change.

From Sprinklr's annual report on Form 10-K, filed March 19, 2026, in our words; the 10-K has the full description and every risk factor. Updated with each new annual report.

Income statement

Revenue and net income

US$ billions, fiscal years; net losses in red. Revenue on the left axis, net income on the right; zero is the same line on both.

Revenue (left axis)Net income (right axis)

Gross profit, R&D and operating income

US$ billions, fiscal years. Gross profit is revenue minus the cost of what was sold; research and development is one of the costs paid from it; what remains after all operating costs is operating income. Losses in red.

Gross profitResearch and developmentOperating income

Margins

Percent of revenue

GrossOperatingNetFree cash flow

From fiscal 2024 to 2026, earnings per share fell 29.3% a year and net income 33.3% a year, while buybacks cut the share count by 10%.

Diluted earnings per share

US$ per share, fiscal years, restated for any stock splits; loss years in red.

Returns on capital

Return on capital and on equity

Percent. Return on capital is after-tax operating income over the money invested in the business (debt plus equity, minus cash); return on equity is net income over shareholders' equity. Both use the average of opening and closing balances.

Return on capitalReturn on equity

Balance sheet

Cash and debt

US$ billions, at each fiscal year end. Debt includes finance leases.

Cash and short-term investmentsDebt

Assets, liabilities and equity

US$ billions, at each fiscal year end. Assets equal liabilities plus equity; negative equity in red.

Total assetsTotal liabilitiesShareholders' equity

Debt and liquidity ratios

Times. Debt to equity, current assets over current liabilities, and net debt over EBITDA (a full year's).

Debt to equityCurrent ratioNet debt to EBITDA

Five years at a glance

Fiscal year end	FY22	FY23	FY24	FY25	FY26
Cash and short-term investments	321	188	164	145	163
Debt incl. finance leases	0	0	0	0	0
Net debt (negative means net cash)	−321	−188	−164	−145	−163
Net debt to EBITDA	—	—	−3.3x	−3.4x	−2.8x
Debt to equity	0.0x	0.0x	0.0x	0.0x	0.0x
Interest coverage	−30.5x	—	—	—	—
Current ratio	2.0x	1.9x	2.0x	1.6x	1.6x
Quick ratio	2.0x	1.9x	2.0x	1.6x	1.6x

US$ millions unless stated, at each fiscal year end. Net debt to EBITDA is debt minus cash, divided by operating income before depreciation and amortization: roughly how many years of those earnings the net debt equals. Debt to equity is debt as a multiple of shareholders' equity. Interest coverage is operating income divided by interest expense. The current ratio is current assets over current liabilities; the quick ratio leaves out inventory.

Cash flow

Cash from operations, capital spending and free cash flow

US$ billions, fiscal years. Free cash flow is cash from operations minus capital spending; negative years in red.

Cash from operationsCapital spendingFree cash flow

Stock-based compensation and buybacks

US$ billions, fiscal years. Shares paid to employees (stock-based compensation, a cost that uses no cash) against cash spent buying shares back. Buybacks that only match it leave the share count roughly where it was.

Stock-based compensationShare buybacks

Dividends and buybacks

US$ billions, cash paid in each fiscal year

DividendsShare buybacks

Diluted share count

Weighted-average diluted shares, millions

Projections

Project Sprinklr's revenue, net income and earnings per share five years ahead in a bull, a base and a bear case with your own figures, and see the share prices your P/E estimates give them, or value it with a discounted cash flow model. Every projected figure is yours: it is not a forecast of ours.

Open Sprinklr's projections

Insider trades

Over the 12 months between November 7, 2025 and November 6, 2026, no insider bought Sprinklr shares on the open market, and 9 insiders sold $10.0 million, $4.0 million of it under trading plans set up in advance.

Buys and sells by month

US$ millions, open-market purchases (up) and sales (down) by officers, directors and 10% owners in each month.

BoughtSold

Date	Insider	Trade	Shares	Price	Value	Filing
Nov 2, 2026	Jacob ScottGeneral Counsel and Corp. Sec.	Sold plan	16,407	$6.97	$114,357	Form 4
Sep 16, 2026	Rory P ReadPresident & CEO, Director	Sold	145,865	$5.55	$809,551	Form 4
Sep 16, 2026	Joy CorsoChief Administrative Officer	Sold	34,153	$5.55	$189,549	Form 4
Sep 16, 2026	Amitabh MisraChief Technology Officer	Sold plan	29,629	$5.55	$164,441	Form 4
Sep 16, 2026	Jacob ScottGeneral Counsel and Corp. Sec.	Sold	26,094	$5.55	$144,822	Form 4
Sep 16, 2026	Sanjay MacwanChief Information Officer	Sold	6,936	$5.55	$38,495	Form 4
Sep 16, 2026	Ragy ThomasDirector, 10% owner	Sold	5,457	$5.55	$30,286	Form 4
Sep 15, 2026	Amitabh MisraChief Technology Officer	Sold plan	40,000	$5.73	$229,200	Form 4
Aug 10, 2026	Jacob ScottGeneral Counsel and Corp. Sec.	Sold plan	71,585	$6.97	$498,947	Form 4
Jun 22, 2026	Jacob ScottGeneral Counsel and Corp. Sec.	Sold plan	2,724	$4.97	$13,538	Form 4
Jun 17, 2026	Karthik SuriChief Product & CSO	Sold plan	41,852	$5.14	$215,119	Form 4
Jun 16, 2026	Rory P ReadPresident & CEO, Director	Sold	143,654	$5.30	$761,366	Form 4

The latest 12 of 38 trades. Open-market purchases and sales by officers, directors and 10% owners, from their Form 4 filings with the SEC: one row per person, day and filing, at the day's average price. Grants, option exercises and shares withheld for tax aren't counted. Insiders buy and sell for many reasons, such as taxes, spreading their savings or a plan set up months earlier, so a trade on its own says little about where a company is heading. For information only, not investment advice. Insider trades at all companies

Indicators

Four widely used measures, worked out from the company's filings. The cutoffs are the ones their authors or users go by, not a verdict of ours.

Indicator	FY24	FY25	FY26
Piotroski F-score	7 of 9	4 of 9	5 of 9
Rule of 40	27.1%	17.8%	26.1%
Altman Z''	2.88	1.40	1.02
Accruals ratio	−1.8%	3.7%	−11.4%

Piotroski F-score: how many of nine simple tests of profitability, funding and efficiency the company passed in the year (Piotroski, 2000); 8 or 9 is strong, 0 to 2 weak. Rule of 40: revenue growth plus free cash flow margin; software investors treat 40% or more as the bar. Altman Z'': working capital, retained earnings, operating income and equity weighed against assets and liabilities (Altman, 1995); Altman puts above 2.6 in the safe zone and below 1.1 in the distress zone. Accruals ratio: net income minus cash from operations, over average total assets; lower means profit is backed by cash.

The nine F-score tests

Test	FY24	FY25	FY26
Net income is positive	Pass	Pass	Pass
Cash from operations is positive	Pass	Pass	Pass
Return on assets rose	Pass	Pass	Fail
Cash from operations exceeds net income	Pass	Fail	Pass
Debt fell relative to assets	Fail	Fail	Fail
Current ratio rose	Pass	Fail	Fail
Share count didn't rise	Fail	Pass	Pass
Gross margin rose	Pass	Fail	Fail
Revenue rose relative to assets	Pass	Fail	Pass
F-score	7 of 9	4 of 9	5 of 9

Companies that report no gross profit are scored on the other eight.

Compare

Put Sprinklr side by side with any other company we cover: revenue, growth, margins, cash flow and returns, with ten years of charts.

Similar companies

Company	Year	Revenue growth	Operating margin	Free cash flow margin	Return on capital	Net debt to EBITDA	F-score	Compare
Sprinklr	FY26	7.6%	4.7%	18.4%	4.5%	−2.8x	5
Rapid7	FY25	1.9%	1.4%	17.0%	1.8%	7.3x	6	Compare
Freshworks	FY25	16.4%	1.6%	28.2%	—	—	—	Compare
Workiva	FY25	19.8%	−4.8%	15.6%	—	—	6	Compare
Clear Secure	FY25	16.9%	20.7%	38.1%	—	—	—	Compare

Each company's latest fiscal year. Fiscal years end in different months, so the periods don't line up exactly. Free cash flow margin is free cash flow as a share of revenue. Net debt to EBITDA is explained under the balance sheet, and the F-score under Indicators.

7 years of figures

Fiscal year	FY20	FY21	FY22	FY23	FY24	FY25	FY26
Income statement
Revenue	324	387	492	618	732	796	857
Revenue growth	—	19.3%	27.3%	25.6%	18.5%	8.7%	7.6%
Gross profit	201	265	345	454	553	575	578
Research and development	32	40	61	77	91	92	96
Operating income	−36	−26	−100	−51	34	24	40
Net income	−40	−38	−112	−56	51	122	23
Diluted EPS (US$)	−0.47	−0.42	−0.57	−0.21	0.18	0.44	0.09
Diluted shares (millions)	84	90	195	260	287	275	258
Cash flow
Cash from operations	19	7	−33	27	72	78	159
Capital expenditure	3	3	6	6	8	6	1
Free cash flow	16	5	−39	21	63	72	158
Dividends paid	0	0	0	0	0	0	0
Share buybacks	0	6	0	0	27	274	152
Acquisitions	6	0	4	0	0	0	0
Stock-based compensation	10	44	50	56	56	60	84
Balance sheet at fiscal year end
Cash and short-term investments	10	68	321	188	164	145	163
Debt incl. finance leases	—	79	0	0	0	0	0
Total assets	—	597	920	1,025	1,223	1,184	1,205
Total liabilities	—	403	404	476	543	572	612
Shareholders' equity	−14	194	516	549	680	612	593
Margins and ratios
Gross margin	62.0%	68.5%	70.0%	73.5%	75.5%	72.2%	67.4%
Operating margin	−11.0%	−6.6%	−20.2%	−8.3%	4.6%	3.0%	4.7%
Net margin	−12.3%	−9.8%	−22.6%	−9.0%	7.0%	15.3%	2.7%
Free cash flow margin	5.0%	1.2%	−7.9%	3.3%	8.6%	9.0%	18.4%
Rule of 40 (growth + FCF margin)	—	20.5%	19.3%	28.9%	27.1%	17.8%	26.1%
Return on capital	—	—	−39.4%	−14.6%	6.6%	4.9%	4.5%
Return on equity	—	—	−31.4%	−10.5%	8.4%	18.8%	3.8%
Return on assets	—	—	−14.7%	−5.7%	4.6%	10.1%	1.9%
Net debt to EBITDA	—	—	—	—	−3.3x	−3.4x	−2.8x

US$ millions unless stated. Where a later 10-K restated a year, the latest filed figure is shown. Download all figures (CSV, US$ millions)

Source: Sprinklr's Form 10-K filings, from SEC EDGAR. For information only, not investment advice. The Filing Desk is not affiliated with Sprinklr.